About Jucy
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JUCY Rentals Australia is a dynamic Australian campervan hire company operating from Brisbane, Melbourne, Sydney and Cairns, aiming to promote Australian tourism by delivering quality campervan hire with top quality service at affordable prices.
JUCY Rentals is also one of Australasia's fastest growing independent rental companies.
Established in Sept 2001 by brothers Tim and Dan Alpe, JUCY Rentals operates over 2000 late-model vehicles throughout Australia & New Zealand, and have just opened their first JUCY Hotel in Auckland, NZ.
At JUCY, our people are our greatest asset.
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So what is the JUCY difference?
• We take it personally – you will always be contacted by a real person
• We hire cars to anyone 18 years or older
• We have a 24 hour call centre
• We design and build our own campervans
• Our JUCY service is entirely customer focused
• Online booking for ease and an automated check in will get you going faster
• All clients are surveyed and receive a personal response
• No one way hire fees
• Complimentary camp ground guides and maps
• You can contact us by email, fax or toll free in Australia, New Zealand, UK, Germany and USA
• Same day response to all your emails / faxes
• We are all incredibly good looking (come in and see for yourself!)
Our Jucy Goals
• The customer is our number one focus
• Providing the best bang for your buck
• Delivering a quality campervan hire
• We yearn to over deliver and exceed your expectations
To achieve these goals, JUCY has embraced the juciest of new technology, innovation, dedicated devotion to customer satisfaction and taking sweet pride in the JUCY service that we offer to make your trip around Australia a happy and memorable one.
How do you spot a JUCY team member?
Look for someone who is enthusiastic, energetic, passionate and knows a lot of the right stuff! Our people not only have the skills, such as backgrounds in tourism or tertiary qualifications, some of them are even multi-linguists (not be confused with a large bowl of pasta, that’s linguini).
The ongoing JUCY training programme ensures that the team stays well informed and has all the tools they need to provide an exemplary performance in customer service. There are no surly receptionists who would rather send text messages to their current flame, just vibrant happy people who cannot wait to see you drive away…in a good way.
How to book a JUCY Rental
We love technology. At any time on any day, our agents can tap into our reservation database and can give you booking, pricing and availability details with a mere fondle of a mouse.
Or you can chat us up yourself for free on:
• AUSTRALIA: 1800 150 850
• NZ: 0800 399 736
• GERMANY: 0800 181 7169
• USA: 1800 650 4180
• UK: 0800 559 3292
The JUCY fleet: how we keep the quality up
JUCY carefully hand selects each verhicle and designs and builds every campervan. The servicing of all JUCY vehicles is computer monitored as part of the "JUCY Care Programme". Vehicles are put through a rigorous pre-hire inspection and on post-hire are "Quality Checked" by two or more members of our team. While on the road, in the unlikely event of a breakdown, the vehicles are covered 24 hours a day by NRMA / RACQ roadside service.
Please contact us for any assistance that you may require in regards
to campervan hire in Australia.
Alternatively, you can ring us on the freephone numbers to enquire
about your travel needs.